Data Backup DAT File

General
1

Hi, I lost all of my data on my mobile device but was later able to locate it in the CyberTracker Backup files. However, I am having trouble converting the DAT file to an excel file. When I try to open the DAT file in CyberTracker, it does not appear. I have tried converting it through tutorials online. I am having no luck.

2

Do you have the TXT file that is alongside the DAT file? If you have both of those and you sent it to me, I can create a CTX for you.

Cheers,
-Justin

3

Hi Justin!

Here is the text file. I also attached the DAT file and the XML file. Thank you so much for your help!

Best,
Kristen

(Attachment Kristen_915A5B48_E12747E1BC794996AD3548BEF74FD0A2[1].TXT is missing)

(Attachment Kristen_915A5B48_E12747E1BC794996AD3548BEF74FD0A2[1] (2).DAT is missing)

(Attachment Kristen_915A5B48_E12747E1BC794996AD3548BEF74FD0A2[1].XML is missing)

4

Hi Justin,

I got an error message email that my attachments did not send on the last email. They got rejected by the server. Since I had sent a DAT file originally on an email directly to Info@cybertrakcer.com.

I also reattached the Text file to this email just in case

(Attachment Kristen_915A5B48_E12747E1BC794996AD3548BEF74FD0A2[1].TXT is missing)

5

Hi Kristen,

Could you please put the files on a web drive and send a link to justin@steventon.com?

The forum tends to remove files…

Cheers,
-Justin

6

Hi Justin,

I am sorry to ask. I have tried to figure out the answer for myself using google. But I have no idea what a web drive is. I do know how to use Google Drive if that is a type of web drive.

7

Got this figured out…