Hi!
I have recently begun using a new Samsung tablet for Cybertracker, and I am having an issue where it seems to connect to the laptop (it charges) but it does not find the data. The data is definitely there on the tablet, and I click to download data from USB but it says “no data found”. Someone else was using the tablet before me with a different database which has since been deleted and they did not have this issue. My only thought was if it could be due to different Cybertracker versions on the tablet (version 604) and laptop (v.3.535), as I had to delete Cybertracker and redownload it when I took over the tablet. I don’t want to update the version on the laptop, however, because this was done on another laptop and the tracks seemed to be uploading incorrectly, as a few points rather than a continuous track. It is the same database on both the tablet and laptop.
Thanks!