We have a project where users upload data from Android devices to an FTP server and this has been running successfully for a long time, but the “Send data” option has been failing since Thursday last week (6th March). This is possibly related to the new version on Android.
When tapping on the black arrow to send data it first says “Sending” then after a second or so it says “Failed to send”.
I have checked the logs on the FTP server and there has been no attempt to connect, so seems to be an issue with the Android app.
I also tried re-publishing the project using the new desktop version (3.534) and get the same error, even after resetting the project as Holger did for another issue. When I try a Test Run from the desktop version the upload works OK.
I am currently using version 1.0.527 of the app.
I have created a bug report but I am not sure how to send this to you.
PS I just emailed the bug report to “justin.steventon@gmail.com”
Thanks for the report, Ross.
Apologies for this - it got missed in the transition to the new framework.
I have deployed a fix to Google Play Store and it should show up for you in the next couple of days as version 1.0.529.
Thanks Justin, it’s working OK with the latest version now.
1.0.529 produces very fast “Failed to send” after sending, but the data are still sent and they are fully available at the server. Data are also deleted on phone (options empty). I’ve tested with two projects, one uses publish server (HTTPS CTX), one uses own server (JSON data). After restart the device nothing changed. Reset Project does not help too. It is happend on my Smartphone Huawei P30 lite, Android 12.0.0.273, WiFi and mobile data access.
I’ve tested on another Smartphone (Galaxy A40 Android 11) and it works fine.
Bug Report (big file) :https://drive.google.com/drive/folders/1ENcTxrzjDj8CkkC-Lx41zy7x9ljzKX0z?usp=drive_link Name of projects “ArchaeoTracker” and “Bauhof”.
I guess it has something to do with “timeout” during transfer?
sorry Justin, I found my problem. One of the 16 projects had incorrect link for transfer (old ftp address) and that’s why in folder “Outgoing” on the device are data stored and not possible to send. Unfortunately all other projects are touched with this problem and in all other projects generate the error message “Failed to send” during “Send data” - although the data were sent correct.
It “repairs” the problem if I delete the remaining files.
I am working on an updated way for transfer to work and hopefully make these problems less common…