Problem importing data: "Cabinet file is corrupt [0x0004]"

Support - Classic
1

I just received data transfered vii ftp prorotocol from a team recording a threned species in a remote location. I go the following error when I trie to import it

CT11 Error importing database files
Cabinet file is corrupt [0x0004]

It this is really important data so I would really like to recover it. I have had this problem once before (I thin 3 years ago( and the the data was recovered somehow but unfortunatley I have no record of how this was done (I think I had to send it to Justin). The likely cause is that the user tried to send the data when the mobile reception was poor.
Regards
Eren

2

Hi Eren,

Poor data connections should not cause corruption. We have seen some instances of corruption in very large files with many images.

I will work with you offline to attempt recovery.

Cheers,
-Justin

3

Thank you Justin I really appreciate your help

Regards

Eren