Press to reset : failed to package sighting

Hello dear all, thank you again for all you do to make this application more optimal!
I just want to let you know about a problem I’m having with some of my phones. we are having trouble exporting the data. it puts me “Press to reset: failed to package sighting” and the shame is that the data disappears from the phone definitively. which is really a problem. Can you help me solve this problem please!

Thanks

WhatsApp Image 2022-12-19 à 09.58.03.jpg

Hi Marie,

Could you please send me a bug report from the device. The option is at the bottom of the Settings page.

Cheers,

-Justin