Good day,
We are using CyberTracker to complete KoboCollect forms. One of the forms is not submitting. It only shows a cloud with an up arrow next to each form. Forms in the other Kobo projects are uploading normally. Other users are submitting under the same project successfully.
We have a few completed forms under the project, is there another way to get them?
Could you please send me (justin@cybertracker.org) a bug report from the device (under the main Settings page)?
Good day Justin,
Will ask the user to submit a bug report.
Thank you
The error I am getting from the KoBo server is “Not found”. Did you guys delete the “Veeboer opname” project on the server?
Cheers,
-Justin
Hi Justin,
Thanks, I only now notice that Shaun still used an outdate form that we deleted.
Is there a way to get those submissions downloaded and open on a pc?
Thanks
Malherbe
