Issues with uploading to my FTP

Just recently CT is no longer sending data to my FTP and I’ve not changed anything. I am getting a failure to send notice when I attempt it. Any ideas on what is going on? TIA

denise

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Is you FTP-Server in Europa? Since some time the providers in Europa do not support FTP-protocol more because of laws in cyber security. They support only SFTP, but unfortunately CyberTracker does not support this SFTP-protocol. I recommend to switch over to the Publish function if possible.
Cheers
Holger, Germany

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Hi Holger,

My FTP server is not in Europa. I made some updates to some of the elements in the file but did not change anything else. It was uploading fine before I made those changes and now it is not uploading. So I don’t know if I accidentally did something to change the upload although I did not change any of those parameters.

denise

If you send me a bug report, I can take a look and see why the data is stuck. Usually this happens when the FTP server changes passwords etc.