Hi guys
I think some people are a bit shy to post maybe, or possibly lost as to how to do it. I know of some people seeking support via email, but once encouraged to post the query on the Support Forum, they don’t.
Step 1: Log in or Sign up
It is NOT your CyberTracker Online login that you have to use - either create your own specific Support Forum account, or way easier, use your Google login.
Step 2: Post New Topic
Once you’re logged in, you will see the New Topic button.
Go for it!
Hi! Thanks for sharing this tip—it’s really helpful for newcomers who might feel hesitant about posting. I agree, using a Google login makes things so much easier, and it’s great to clarify that the CyberTracker Online login isn’t needed for the Support Forum. One thing that might also help is mentioning that new users can browse existing topics to get a feel for how questions are asked and answered. That could boost their confidence to post. Have you noticed any other common reasons why people hesitate to use the forum?
