Failure to upload to Esri

Support - Classic
1

I have just updated my Cybertracker desktop app to Build 3.515 and now my sightings will no longer upload to my ESRI account. I have changed nothing in my settings. The only change was updating my desktop application. When attempting to send I get a “Failure to Send” message. Is there something I need to change within my database properties to get it to upload to my ESRI account again? Thanks.

2

Hi Denise,

I do not know of any changes that would cause this break.

Before I do a deeper investigation, could you please double check that build 3.514 does not reproduce this? We keep our older builds here:

http://cybertrackerwiki.org/index.php?title=Older_Builds

Unfortunately, you will need to first uninstall 3.515 (using Add/remove programs).

Cheers,

-Justin