Export CSV - Error

Support - Online
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1

Hello!

I have built an app on Cybertracker Online that is working great, I have done some test and I’m able to view my data in the Observations table. However, whenever I click on the “Export CSV” button I get an Error such as :

Something went wrong.

Request ID: 00-b2c60c224a239b487ff2edbd7c298fdb-57d84671f5156733-00

If the problem continues, please contact us on support@cybertracker.org.

Any idea how to solve this so I can export my data? (I have emailed a week ago awaiting answers, but in the meantime I figured I could maybe ask here too).

Many thanks!

2

Hi,

I found the issue: my project name contained slashes (“/”), which aren’t supported in CSV file names. After removing them, the CSV export function works without errors.

So all good now!

Thanks