Data upload failed - no files showing in storage when connected by USB

Support - Mobile
1

Hi,

I am collecting data on a mobile tablet which is connected to wifi but data upload is failing. I have tried looking in the internal storage (Android\data\org.cybertracker.mobile.ct) and the files all appear to be empty, but I can see my sightings in the map within the app.

Thanks,

Hayley

2

Hi Hayley,

To confirm, this is using CyberTracker Online? What error are you seeing?

If you send me a bug report (via the Settings page), I will take a look.

Cheers,
-Justin