I just got a new android phone and used Samsung’s prompted ‘smart transfer’ feature to install all apps onto my new device. I think this was a mistake because, although it did install CyberTracker, import all of my data, and replicate all of my settings, my uploads are now all queued with an ‘unauthorized’ message displayed next to the first sighting in the upload queue.
The error might be originating from the fact that I had a few data points that had not yet uploaded from my old phone at the time that I installed CyberTracker and imported the data points onto my new phone.
Suggestions for how to resolve this as cleanly as possible? I can see all of my new data points saved on my new phone, though greyed out as they await upload, and they are all sitting in the upload queue.
Thank you!