Hi,
My colleague and I have updated the new version of cybertracker on our phones yesterday but there is apparently some issues.
1- There is a login page appearing but we cannot login.
2- This page is appearing in the middle of our data collection, which is jeopardizing our data collection (see here the video of the issue https://we.tl/t-pnijnv9M6Z)
3- We cannot upload the data collected anymore without login first apparently.
Thank you for your help.
Best,
Gwen
Hi Gwen,
This glitch occurred as part of a move to improve the security in CyberTracker.
The next build to be released (awaiting Google Play Store approval now), will have this issue fixed.
You can still collect new data, but you will not be able to upload it.
The recommendation is to wait a day or so until the new build is rolled out. At that time, upgrade as normal via the Play Store - usually your devices will do this automatically overnight.
Apologies for the inconvenience!
-Justin
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Hi Justin,
Thank you for your help with this! I will let you know whether there are further issues once it will be upgraded! Thanks
Hi Gwen,
Build 537 is now available on the Google Play Store. If you update to it, then all should be well.
Cheers,
-Justin
Hi Justin,
The problem seems to be fixed now. It no longer asks me to log in.
Best regards,
Gwen
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