I have been using CyberTracker classic on Android (usually Samsung) and iPhone for years. Recently I have noticed that on Android devices the timer track (set to 10s) is not recording well. I suspect the device is blocking CyberTracker. This is on multiple models in multiple sites. I have tried to alter settings (battery optimisation, App background activity, sleeping apps), but nothing is helping and we are losing data.
If anyone has ideas on how to solve this, please let me know. Not sure if it is an Android issue, or CyberTracker classic issue, or just a combination. Other applications (e.g. Gaia) work fine on the same devices - tracks record perfectly. Obviously I would prefer to use CyberTracker. I could switch everything over to online if this is going to help.
Hi Nic, can you write version (CT project, CT Mobile App, Android) and which Samsung model has the problem? Normally, if you use track interval, there’s a green or red point blinking in the project list left of project name. And also a message in the phone, that GPS is reading.
Hi Holger. Thanks for the reply. I am using version 3.534 of CT classic. This issue is pervasive across a range of Android phones. The Samsung A06 to give one example. Once the timer track is enabled, the GPS indicator (triangle on bottom left) goes solid with a 10s display. I can also see the location services icon of the phone being displayed. The track records well for a time, but then stops. If a sighting is recorded (taking a GPS point), the track starts to record again for a time, then stops again. So I presume it is a setting, but I’ve tried every setting I can think of.
I am not familiar with any known issues on Samsung specifically. Could you please send me a bug report from the device? It’s at the bottom of the main settings page.